General Questions

What is Jupe?

Jupe is a modern, modular shelter designed for off-grid living, glamping, remote work, and adventure stays. Built for comfort, mobility, and sustainability, each unit is handcrafted in California.

Who is Jupe for?

Jupe is perfect for landowners, glamping operators, eco-resorts, remote workers, and anyone looking for a premium, design-forward shelter solution.

How is Jupe different from other mobile shelters?

Unlike traditional tents or tiny homes, Jupe offers a sleek, modular, and tech-enabled design, built for quick setup, off-grid capabilities, and a high-end aesthetic that blends seamlessly with nature.

Can I see a Jupe in person before purchasing?

Yes! We offer private showroom experiences and demo site visits in select locations. Contact us to schedule a tour.

Ordering & Customization

How do I order a Jupe?

Start by filling out our inquiry form. Our team will guide you through customization options and the ordering process.

Can I customize my Jupe?

Yes! Jupe offers different tent canvas colors, interior layouts, furnishings, and off-grid power options to match your style and needs.

What is the production timeline?

Each Jupe is built by hand. Standard orders take 2-4 weeks to produce, depending on demand and custom features.

Do you offer bulk orders for resorts, campgrounds, or commercial projects?

Yes! We also specialize in site planning and master planning for large properties, helping to design and build eco-resorts of all scales. If you’re developing a retreat, campground, or hospitality site, our team can guide you through the process.

Design & Features

What are the dimensions of a Jupe?

Each Jupe measures approximately [insert exact dimensions and link to product sheet), providing a spacious, open-plan interior with premium features.

Does Jupe come furnished?

Yes, Jupe includes a premium interior package, featuring a bed frame, lighting, and integrated storage. Additional furnishings can be customized based on your needs.

Is Jupe insulated for year-round use?

Jupe is designed with climate-responsive insulation to keep the interior comfortable in various weather conditions. Additional insulation and climate control options are available for extreme environments.

Does Jupe have a bathroom or kitchen?

At this time, Jupe does not include a built-in toilet or kitchen. However, our portable restroom unit is in development and available for pre-order with expected shipping by year-end - woo-hoo!

Off-Grid & Sustainability

Can Jupe be used completely off-grid?

Yes! Jupe is designed for self-sufficiency with options for solar power, battery storage.

What kind of power options does Jupe support?

Jupe offers solar-powered systems for off-grid use, but it can also connect to standard electrical sources for hybrid setups.

Is Jupe eco-friendly?

Yes! Jupe is built with low-impact materials and renewable energy options to minimize environmental impact, making it a sustainable alternative to traditional housing.

Setup & Installation

How long does it take to set up a Jupe?

A Jupe can be set up in just 2 hours with minimal tools. No heavy machinery or permanent foundations are required.

Can I install a Jupe anywhere?

Jupe is designed for flexible placement but should be set on stable, level ground. Always check local zoning and land-use regulations before installation.

Do I need permits to place a Jupe on my property?

Permit requirements vary by location. We recommend consulting with your local zoning office to determine if any permits are needed.

Is Jupe weatherproof?

Yes! Jupe is built with weather-resistant materials and can withstand various conditions. Additional reinforcements are available for extreme weather environments.

Shipping & Logistics

Where does Jupe ship?

We currently ship across the U.S. and select international locations. Contact us for shipping availability in your area.

How is Jupe delivered?

Jupe units are shipped flat-packed and can be delivered via standard freight services. White-glove delivery and installation services are available upon request.

Can I move a Jupe after it’s set up?

Yes! Jupe is modular and mobile, allowing it to be disassembled and relocated if needed.

Pricing & Financing

How much does Jupe cost?

Pricing depends on the configuration and customization. Contact us for a quote based on your needs.

Do you offer financing?

Yes! Flexible financing options are available—reach out to our team for details.

Are there ongoing maintenance costs?

Jupe requires minimal maintenance. Off-grid power systems and certain add-ons may require occasional servicing.

Support & Warranty

What kind of warranty does Jupe offer?

Each Jupe comes with a limited warranty covering materials and craftsmanship. Contact us for specific details.

Do you offer customer support for setup and troubleshooting?

Yes! Our team provides setup guides, troubleshooting support, and direct assistance to ensure a seamless experience.

What if I need replacement parts or repairs?

Replacement parts and repair services are available. Reach out to our team for assistance.

Design Services

Does Jupe offer site planning and master planning services?

Yes! Our team provides site planning and master planning for landowners, developers, and hospitality operators who want to create eco-resorts, glamping retreats, or off-grid communities. We help design layouts that integrate Jupe units along with complimentary building typologies with supporting infrastructure and amenities for a seamless, well-planned experience.

Can Jupe help with designing a full-scale eco-resort or retreat?

Absolutely! Whether you’re developing a small glamping site or a full-scale eco-resort, our team provides:

• Master planning & layout optimization

• Amenity integration (bathhouses, dining, lounges, communal spaces, etc.)

• Infrastructure solutions for water, power, and sustainability

• Experience-driven programming ideas tailored to your audience

How does location and budget impact site planning?

We tailor every site plan and development strategy based on:

• Location: Terrain, climate, and local zoning regulations

• Budget: Scalable solutions that match investment levels

• Intended Use: Glamping, hospitality, off-grid living, or event-based development

• Guest Experience: Whether you’re targeting adventure travelers, wellness retreats, or luxury eco-stays

Does Jupe help with brand development?

Yes! We offer brand visioning and storytelling services to help define and elevate your site’s identity. This includes:

• Vision Books & Experience Guides – A curated document showcasing your site’s theme, aesthetics, and brand story

• Thematic Design & Programming – Developing unique guest experiences that align with your brand ethos

• Marketing & Guest Journey Planning – Crafting the narrative and experience flow for a cohesive destination

What kind of programming ideas does Jupe help develop?

Based on your location, market, and vision, we can help create engaging programming, such as:

• Adventure-Based Stays – Hiking, climbing, and outdoor excursions

• Wellness & Retreats – Yoga, meditation, spa, and holistic experiences

• Creative & Work Retreats – Off-grid co-working, think tanks, and team-building hubs

• Luxury Eco-Tourism – High-end, immersive nature experiences with premium amenities

How do I get started with Jupe’s design services?

Contact us through our inquiry form to schedule a consultation. Our team will help outline a plan based on your needs, location, and budget.

This new Design Help & Services section ensures that potential customers know Jupe isn’t just about selling units—it’s about creating a complete, well-designed experience for developers, hospitality operators, and landowners.